Frequently Asked Questions
From distinct fabrics and hand-crafted frames, to our expert customer service team, our mission is to deliver the best furniture and service at every opportunity.
Where can I find pricing for Fabricut furniture?
Email [email protected] or call 833.662.7043 for pricing. Pricing is also available on our website when logged in.
How can I place a Fabricut furniture order?
You can fill out the Fabricut Furniture Customer Order Form and email your orders to [email protected], or use our website to select and order your furniture pieces. You may also fax your orders to 800.888.7171.
Can I use com fabrics for my furniture order?
Yes, please specify you will be using COM supplied fabrics in the “Pattern” section on the Fabricut Furniture Custom Order Form for each ordered item. You then must complete the COM Identification Form and ship with your COM fabrics to the below address before any order will begin processing:
Fabricut Furniture COM Department 211 Old Thomasville Rd. High Point, NC. 27260
Who can I reach out to for questions about the furniture items?
You may send us an email at [email protected] or you may reach out to Fabricut Furniture Customer Service at 833.662.7043 for questions. Details about each furniture piece may be found in the item Tear Sheets available on the product description pages on the website.
How are shipping costs calculated?
Shipping costs are calculated at the time of shipment, once the order has been assembled and completed. As these costs are calculated per item at the time of shipment, exact shipping costs cannot be calculated before the piece is completed but may be estimated.
Where can I find additional measurements for Fabricut furniture pieces?
Our furniture specialists will be able to provide you with additional measurements that may not be listed on the tear sheets or website. Please email [email protected].
What is your standard lead time?
Approximately 8—10 weeks, but this may increase due to customization, fabric backorders, or supply chain issues. To confirm current lead times, please email [email protected].
Do your beds require a box spring?
Yes, all of our beds require a box spring or bed slats.